Last updated: 04/21/2025
Welcome to GROWEGY, INC. (“Company”, “we”, “our”, “us”)! As you have just clicked our Terms of Service, please pause, grab a cup of coffee and carefully read the following pages. It will take you approximately 20 minutes.
These Terms of Service (“Terms”, “Terms of Service”) govern your use of our website, web pages, application pages, and all other forms of digital communication located at https://growegy.com, https://mpc.growegy.com, https://app.growegy.com, and/or associated sites operated by GROWEGY, INC.
Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages. Please read it here https://growegy.com/privacy-policy
“Service” is defined as access to our platform at Growegy.com, including Growegy AI, Planning, Business Plan, Marketplace and Billing Features.
Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood Agreements, and agree to be bound by them.
If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by emailing at support@growegy.com so we can try to find a solution. These Terms apply to all visitors, users, Annual and Monthly account holders, and anyone else who wishes to access or use Service.
Thank you for being responsible.
By submitting a NET 30 application, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing support@growegy.com . Please note that you cannot unsubscribe from invoice reminder emails and past due reminders, as these communications are part of our due diligence in collecting outstanding invoices.
To assist you with timely payments of invoices, Growegy provides several options for reminders, with some being sent automatically. If you would like to change your Text Message Notification Options (opting in or opting out) you may email support@growegy.com, you may send “STOP” to the original opt-in message or reminders, or you may go to the Billing tab under the Settings feature on the Growegy app and toggle the selector to your preferred option.
If you wish to purchase any product or service made available through an Account or a specific contract issued by us (“Purchase”), you may be asked to supply certain information relevant to your Purchase (for example, with a Monthly plan – Recurring net30, a Net30 Annual Plan: Installment, a Consultative Net30 account, Agency Services and others) including, without limitation, your business name, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
We may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.
We reserve the right to refuse or cancel your order or Subscription at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order, hostility towards our employees, consultants, partners or for other reasons not specifically listed here.
Our cancellation of your order does not reduce your past or current liabilities and obligations.
When purchasing a Subscription with an annual term, such as our Net30 Annual Plan: Installment plan, you have 7 days from the application approval date to cancel your purchase, or to convert your purchase to a plan with a shorter term such as our Monthly plan – Recurring net30. When purchasing a Subscription with a monthly term, such as our Net30 Monthly Plan, you have 3 days from the application approval date to cancel your purchase. After the cancellation window for your selected plan ends you are responsible for fulfilling the invoicing obligations of that plan’s contract. Applications received on the 12th, 13th, or 14th of any month will be reviewed for approval after two business days.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected. Refer to the sections on Subscriptions, Canceling, Refunds below for additional stipulations.
It is your responsibility, as the customer, to submit and maintain proper records with Growegy, Inc. This includes information submitted to Growegy, Inc. through any electronic communication, billing and payment portals, partners, email, online form, telephone call, video conference, and any other form of communication not explicitly listed. Any incorrect information provided to us may result in incorrect reporting, non-association of payment history, canceling of your account, and disqualifies the account and account history from refunds, transfers to new accounts, or canceling and/or re-issuing of invoices.
Any contests, sweepstakes, rewards, or other promotions (collectively, “Promotions”) made available through Service may be governed by rules that are separate from these Terms of Service. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms of Service, the Terms of Service rules will apply.
Loyalty Program Benefits, Schedule, and Rewards are something we make available for the benefit of our customers. We want the long-term success, growth, and Subscription relationship with our customers so we offer these additional benefits at intervals defined on growegy.com, in emails, or elsewhere as communicated from Growegy to the customer. These benefits vary and change and are not a guaranteed part of the Subscription. The customer, in applying for a Subscription account, may be offered these benefits but has no right or claim or ownership to any Service, Content, Consultation, or access to products whether offered by Growegy or a partner.
Additional rewards, such as Loyalty Benefits may be denied if a customer has late payments, outstanding payments, is uncollectible, or unresponsive in the sole discretion of Growegy.
Some parts of Service are billed on a monthly, annually, installment or subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles may be set on a monthly, installment, or annual basis, depending on the type of product plan you select when purchasing a Subscription.
At the end of each Billing Cycle, your Subscription will automatically renew under the same or equivalent conditions unless you or GROWEGY, INC. explicitly cancel it. You may cancel your Subscription renewal by logging into your account at Growegy.com, clicking on Settings then Billing then clicking Manage and following the prompts to cancel. The Billing Cycle is defined as follows:
A valid payment method, including, but not limited to, credit cards, as determined by our payment processor Stripe, is required to process the payment for your subscription. You shall provide GROWEGY, INC. with accurate and complete billing information including full name, address, state, zip code, telephone number, business name. You shall provide Stripe with valid payment method information. By submitting such payment information, you automatically authorize GROWEGY, INC. to charge all Subscription fees incurred through your account to any such payment instruments. Automatic payments are not applicable to Net30 invoiced customers. Net 30 invoiced customers are required to manually submit payments each month or other installment period depending on the type of product plan selected when purchasing a Subscription.
Should invoicing or billing fail to occur for any reason, GROWEGY, INC. will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.
Growegy does allow access to its Service on a NET30 basis (“Monthly plan – Recurring net30“, “Net30 Annual Plan: Installment“, “Consultative Net30″, “NET30“, “Invoicing”). NET30 is an extension of credit by Growegy to you the customer and your business for immediate access to the Service and all of its constituent parts (including but not limited to the Calendar, Table, Growegy AI, Analytics, Insights, Settings). Any additional offerings, such as consultations, marketing production, playbooks, loyalty benefits, credit reporting and the like are subsidiary benefits – that may, and often do, change – at any time and are not considered a guaranteed part of the Service. Growegy will invoice you monthly or every installment period for the payment and track relevant payment details. Growegy, by practice, attempts to automatically report monthly to business credit bureaus. At this time Equifax and Experian accept automatic reporting and any other bureau (such as Dun & Bradstreet) is welcome to send verification request to Growegy for manual references and validation. This process must be initiated by you, the client, directly with the credit bureau.
Account verification by Employer Identification Number (EIN) is required for inclusion in positive credit reporting. Account creation, access, and billing will still occur and be owed regardless of EIN verification status. Growegy will request this information after account approval, however, it is the responsibility of the customer to proactively provide Growegy with this information whether the request for the EIN was received or not.
Growegy maintains and provides verifiable and consistent records to the credit bureaus which represent when payments are made (or not made) against a specific Subscription, including the specific product and timeframe an invoice was created for. Any payments made on one invoice cannot and will not be applied to any other Subscription or product or invoice or service.
Customers may convert from a monthly to an annual plan. If the current open invoice has not been reported to the credit bureaus then Growegy can apply that payment to the annual plan. Any invoice reported to the credit bureaus is locked and can not be changed or applied in a different way. The only change that can be reported is whether a delinquent invoice was brought current (paid). The only time we can submit a change to a credit report with the bureaus is if Growegy made an error on the report. We cannot remove late payment reports or change past reports that have incorrect information submitted by you on your application. See the section on Refunds for additional information.
Conversions from an Annual Plan to a Monthly Plan are not permitted.
Once approved, Growegy will email the applicant from noreply@prod.growegy.com using the email address provided in the application; providing the user with their temporary password. This provides access to the platform and fulfills Growegy’s obligation to provide service. It is the User’s responsibility to reach out to Support@growegy.com with any issues regarding access including, but not limited to, receipt of the temporary password or requesting a password be reset. The User is obligated to reasonably cooperate with Growegy in resolving access challenges and may be asked to provide an alternate email address as part of a resolution.
You may cancel the Subscription at any time. The effective date of that cancellation for Monthly Plans takes effect on the following billing cycle (not the current billing cycle). For Annual Plans, the cancellation takes place on the next 12-month period. It does not cancel any installment payments (issued, outstanding, or to be issued) for the current Subscription.
At the time of cancellation, all open and outstanding invoices remain in effect and are still due as the invoice states. Any installment invoices to be issued under an annual plan will still be issued in subsequent months and due as the invoice states. Invoices may not be canceled, as Growegy must maintain accurate records with the credit bureaus.
Annual plan cancellations affect the following 12 month renewal period. Canceling an annual plan does not affect, cancel, or reduce your liability for the current Subscription period. We do not prorate any past, current, or future services. We do not offer discounts.
If annual plan Subscriptions are canceled for any reason, where no invoices or only partial invoices have been paid, then Growegy reserves the right to immediately suspend access to the Service. Growegy will always report the account interactions to credit bureaus. If delinquent accounts are brought current it will be reflected in our future reporting that an overdue or uncollectible account no longer has a balance due. Growegy cannot and will not remove past due reports unless an error was made by Growegy in the reporting data. Bringing a delinquent account current does not grant you a right to access the Service again.
You can initiate a cancellation by logging into Growegy.com and clicking on Settings, then Billing, then Manage and following the prompts to cancel. You may not cancel by text service or SMS message. We are not responsible for any issues in delivering the notification to us or any technical delays beyond our control.
GROWEGY, INC. may, at its sole discretion, offer a Subscription with a free trial for a limited period of time (“Free Trial”).
You may be required to enter your billing information in order to sign up for Free Trial.
If you do enter your billing information when signing up for Free Trial, you will not be charged by GROWEGY, INC. until Free Trial has expired. On the last day of Free Trial period, unless you canceled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.
At any time and without notice, GROWEGY, INC. reserves the right to (i) modify Terms of Service of Free Trial offer, or (ii) cancel such Free Trial offer.
GROWEGY, INC., in its sole discretion and at any time, may modify Subscription fees for the Subscriptions or NET30 fees for Consultative Net30 accounts. Any fee change will become effective at the end of the then-current Billing Cycle.
GROWEGY, INC. will provide you with a reasonable prior notice of any change in NET30 or Subscription fees to give you an opportunity to modify or terminate your service before such change becomes effective.
Your continued use of Service after fee changes come into effect constitutes your agreement to pay the modified fee amount.
Growegy does not issue refunds for Subscriptions that have already entered the billing cycle. If you would like to cancel your service or Subscription you must do so before the next invoice is sent and before the payment is made.
Subscriptions can be canceled by the client at any time, however the Service and Subscription and fees are still due for the current term when Services are canceled. Stripe’s processing fees from the original transaction will not be returned in case of a cancellation or refund. Any refund issued for Services or Contracts will be paid within thirty (30) days of the approved cancellation.
NET30 accounts are an extension of credit for the Subscription and Service rendered and are fully attributed to your account represented by access to the Growegy AI and Planning sections of the product. There are no refunds for Monthly plan – Recurring net30, a Net30 Annual Plan: Installment, and Consultative Net30 accounts. Any additional benefits of the program listed or discussed (including loyalty benefits) are not promises of an outcome. No marketing or growth or sales or revenue results are promised from the additional benefits offered as a free benefit to those Subscriptions, whether they are on a NET30 basis or not.
Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for Content that you post on or through Service, including its legality, reliability, and appropriateness.
By posting Content on or through Service, You represent and warrant that: (i) Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright.
You retain any and all of your rights to any Content you submit, post or display on or through Service and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third party posts on or through Service. However, by posting Content using Service you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through Service. You agree that this license includes the right for us to make your Content available to other users of Service, who may also use your Content subject to these Terms.
GROWEGY, INC. has the right but not the obligation to monitor and edit all Content provided by users.
In addition, Content found on or through this Service are the property of GROWEGY, INC. or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.
GROWEGY, INC. is not responsible for maintaining your data, settings, or content after account cancellation.
You may use Service only for lawful purposes and in accordance with Terms. You agree not to use Service:
(a) In any way that violates any applicable national or international law or regulation.
(b) For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
(c) To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation.
(d) To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity.
(e) In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
(f) To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Service, or which, as determined by us, may harm or offend Company or users of Service or expose them to liability.
Additionally, you agree not to:
(a) Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other party’s use of Service, including their ability to engage in real time activities through Service.
(b) Use any robot, spider, or other automatic device, process, or means to access Service for any purpose, including monitoring or copying any of the material on Service.
(c) Use any manual process to monitor or copy any of the material on Service or for any other unauthorized purpose without our prior written consent.
(d) Use any device, software, or routine that interferes with the proper working of Service.
(e) Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
(f) Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Service, the server on which Service is stored, or any server, computer, or database connected to Service.
(g) Attack Service via a denial-of-service attack or a distributed denial-of-service attack.
(h) Take any action that may damage or falsify Company rating.
(i) Otherwise attempt to interfere with the proper working of Service.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
We also encourage you to review the Google’s policy for safeguarding your data: https://support.google.com/analytics/answer/6004245.
Segment.io
Segment.io is a web traffic analysis tool. You can read the Privacy Policy for Segment.io here: https://segment.com/legal/privacy/.
Fullstory
Fullstory is a Digital Experience Intelligence (DXI) platform. You can read the Privacy Policy for Fullstory here: https://www.fullstory.com/legal/privacy-policy/
Amplitude
Amplitude is a web traffic analysis tool. You can read the Privacy Policy for Amplitude here: https://amplitude.com/privacy
Service is intended only for access and use by individuals at least eighteen (18) years old. By accessing or using any Company services, you warrant and represent that you are at least eighteen (18) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of Terms. If you are not at least eighteen (18) years old, you are prohibited from both the access and usage of Service.
When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on Service.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.
Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of GROWEGY, INC. and its licensors. Service is protected by copyright, trademark, and other laws of the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of GROWEGY, INC.
We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on Service infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity.
If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to support@growegy.com, with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged Infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”
You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through Service on your copyright.
You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):
(a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest;
(b) a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
(c) identification of the URL or other specific location on Service where the material that you claim is infringing is located;
(d) your address, telephone number, and email address;
(e) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
(f) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
You can contact our Copyright Agent via email atsupport@growegy.com
You may provide us directly at support@growegy.com with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service (“Feedback”). You acknowledge and agree that: (i) you shall not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback; (ii) Company may have development ideas similar to the Feedback; (iii) Feedback does not contain confidential information or proprietary information from you or any third party; and (iv) Company is not under any obligation of confidentiality with respect to the Feedback. In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.
Our Service may contain links to third party websites or services that are not owned or controlled by GROWEGY, INC.
GROWEGY, INC. has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
YOU ACKNOWLEDGE AND AGREE THAT GROWEGY, INC. SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH THIRD PARTY WEBSITES OR SERVICES.
WE STRONGLY ADVISE YOU TO READ THE TERMS OF SERVICE AND PRIVACY POLICIES OF ANY THIRD PARTY WEBSITES OR SERVICES THAT YOU VISIT.
THESE SERVICES ARE PROVIDED BY COMPANY ON AN “AS IS” AND “AS AVAILABLE” BASIS. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THEIR SERVICES, OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THESE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.
NEITHER COMPANY NOR ANY PERSON ASSOCIATED WITH COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER COMPANY NOR ANYONE ASSOCIATED WITH COMPANY REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
EXCEPT AS PROHIBITED BY LAW, YOU WILL HOLD US AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING ATTORNEYS’ FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY YOU OF ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF COMPANY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF COMPANY, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE PRODUCTS AND/OR SERVICES, AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
We may terminate or suspend your account and bar access to Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms.
You may terminate your account by logging into Growegy.com and clicking on Settings, then Billing, then Manage and following the prompts to cancel.
All provisions of Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
27.1 Governing Law Jurisdiction. These Terms and any action related thereto will be governed and interpreted by and under the laws of the State of Delaware without regard to its conflict of law provisions. Courts of competent jurisdiction located in Sussex County in the state of Delaware, shall have the sole and exclusive jurisdiction and venue over all controversies and claims arising out of, or relating to, these Terms. Notwithstanding the foregoing, Growegy Inc. reserves the right to seek injunctive relief in any court in any jurisdiction.
27.2 Binding Arbitration and Class Action Waiver If You Live In (or, If a Business, Your Principal Place of Business Is In) the United States. We hope we never have a dispute, but if we do, you and we agree to try for 60 days, upon receipt of a Notice of Dispute, to resolve it informally. If we can’t, you and we agree to binding individual arbitration before the American Arbitration Association (“AAA”) under the Federal Arbitration Act (“FAA”), and not to sue in court in front of a judge or jury. Instead, a neutral arbitrator will decide and the arbitrator’s decision will be final except for a limited right of review under the FAA. Class action lawsuits, class-wide arbitrations, private attorney-general actions, requests for public injunctions, and any other proceeding or request for relief where someone acts in a representative capacity aren’t allowed. Nor is combining individual proceedings without the consent of all parties. “We,” “our,” and “us” includes Growegy Inc and Growegy’s affiliates.
a) Disputes Covered—Everything Except IP. The term “dispute” is as broad as it can be. It includes any claim or controversy between you and us concerning the Services, the software related to the Services, the Services’ or software’s price, your Growegy account, marketing, communications, your purchase transaction, billing, or these Terms, under any legal theory including contract, warranty, tort, statute, or regulation, except disputes relating to the enforcement or validity of your, your licensors’, our, or our licensors’ intellectual property rights.
b) Send a Notice of Dispute Before Arbitration. If you have a dispute that our customer service representatives can’t resolve and you wish to pursue arbitration, you must first send an individualized Notice of Dispute to Growegy Inc, ATTN: Arbitration Resolution, 16192 Coastal Highway, Lewes, Delaware 19958, U.S.A. A complete notice should include your company name, principal name, company address, current contact information, details of the dispute and any proof you have. We’ll do the same if we have a dispute with you. This Notice of Dispute is a prerequisite to initiating any arbitration. Any applicable statute of limitations will be tolled from the date of a properly submitted individualized Notice of Dispute through the first date on which an arbitration may properly be filed under this section 27.
c) Small Claims Court Option. Instead of sending a Notice of Dispute, either you or we may sue the other party in small claims court seeking only individualized relief, so long as the action meets the small claims court’s requirements and remains an individual action seeking individualized relief. The small claims court must be in Sussex County, Delaware.
d) Arbitration Procedure. The AAA will conduct any arbitration under its Commercial Arbitration Rules (or if you are an individual and use the Services for personal or household use, or if the value of the dispute is less than $75,000 whether or not you are an individual or how you use the Services, its Consumer Arbitration Rules). The AAA’s Mass Arbitration Supplementary Rules, as modified by this section 27, will apply in Related Cases (discussed below). For more information, see www.adr.org. Section 27 and these Terms govern to the extent they conflict with any applicable AAA rules. To initiate an arbitration, submit the Demand for Arbitration form available at https://www.adr.org/sites/default/files/Commercial_Demand_for_Arbitration.pdf to the AAA and mail a copy to us. The form must contain information that is specific to you and your claim. In a dispute involving $25,000 or less, any hearing will be telephonic or by videoconference unless the arbitrator finds good cause to hold an in-person hearing instead. Any in-person hearing will take place in your Sussex County, Delaware. The arbitrator may award the same damages to you individually as a court could. The arbitrator may award declaratory or injunctive relief only to you individually to satisfy your individual claim, but not relief that would affect non-parties.
The arbitrator rules on all issues except that a court has exclusive authority: (i) to decide arbitrability, as well as formation, existence, scope, validity, and enforceability of this arbitration agreement; (ii) to decide whether the parties have complied with the pre-arbitration requirements (including the individualized Notice of Dispute and Demand for Arbitration forms); (iii) to enforce the prohibition on class, representative, private attorney-general, or combined actions or proceedings, or public injunctive relief; and (iv) to enjoin an arbitration from proceeding if it does not comply with this section 27.
If your Notice of Dispute involves claims similar to those of at least 27 other customers, and if you and those other customers are represented by the same lawyers, or by lawyers who are coordinating with each other, you and we agree that these claims will be “Related Cases.” You and we agree that the AAA’s Mass Arbitration Supplementary Rules in effect when the Demand for Arbitration is filed, as modified by this section 27, will apply to Related Cases. Related Cases may only be filed in batches of up to 50 individual arbitrations at a time, and those individual arbitrations will be resolved in the following manner: (i) for the first batch, each side may select up to 25 of these Related Cases to be filed and resolved in individual arbitrations under this section 27; (ii) none of the other Related Cases may be filed or prosecuted in arbitration until the first batch of up to 50 individual arbitrations is resolved; and (iii) if, after that first batch, the parties are unable to resolve the remaining Related Cases, a second batch of Related Cases may be filed, where each side may select up to 25 of the Related Cases to be resolved in individual arbitrations under this section 27. This process of batched individual arbitrations will continue until the parties resolve all Related Cases informally or through individual arbitrations. A court has exclusive authority to enforce this paragraph, including whether it applies to a given set of claims, and to enjoin the filing or prosecution of arbitrations that do not comply with this paragraph.
e) Arbitration Fees and Payments. The AAA rules will govern payment of filing fees and the AAA’s arbitrator’s fees and expenses.
f) Rejecting Future Arbitration Changes. You may reject any change we make to section 27 (except address changes) by personally signing and sending us notice within 30 days of the change by U.S. Mail to the address in section 27.2b. If you do, the most recent version of section 27 before the change you rejected will apply.
g) Severability. If, after exhaustion of all appeals, a court finds any part of this section 27 unenforceable as to any claim or request for a remedy, then the parties agree to arbitrate all claims and remedies subject to arbitration before litigating in court any remaining claims or remedies (such as a request for a public injunction remedy, in which case the arbitrator issues an award on liability and individual relief before a court considers that request). Otherwise, if any other part of section 27 is found to be unenforceable, the remainder will remain in effect (with an arbitration award issued before any court proceeding begins).
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding Service.
Growegy is not a credit repair organization, financial advisor, financial planner, investment advisor, tax preparer, or acting as a fiduciary, as those or similar terms may be defined under federal or state law. Growegy makes recommendations you may find helpful. Growegy reports business tradelines to business credit bureaus. It is up to you to make the final decision about what is in your and your business’s financial interest.
We reserve the right to withdraw or amend our Service, and any service or material we provide via Service, in our sole discretion without notice. We will not be liable if for any reason (at) all or any part of Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Service, or the entire Service, to users, including registered users.
We may amend Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.
Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding to you.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Service.
No waiver by Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision.
If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.
BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.
Please send your feedback, comments, and requests for technical support by email to support@growegy.com . You may receive emails from us through several automated email addresses, including but not limited to support+noreply@growegy.com , noreply@prod.growegy.com, noreply@growegy.com. The above-mentioned email addresses are used solely for sending automated replies and important system messages. They are designated as “noreply” emails.We are unable to monitor or respond to any messages sent to these “noreply” addresses. Therefore, any communication attempted through these addresses will not reach us. It is your responsibility to use only support@growegy.com for all communications related to feedback, comments, and technical support. Sending messages to any other email addresses may result in them not being read or addressed.
© 2020-2025 Growegy. All rights reserved.
Growegy is not a credit repair organization, financial advisor, financial planner, investment advisor, tax preparer, or acting as a fiduciary, as those or similar terms may be defined under federal or state law. Growegy makes recommendations you may find helpful. Growegy reports business tradelines to business credit bureaus. It is up to you to make the final decision about what is in your and your business’s financial interest.